RESUME
about me
Height: 6'1'' | Eye Color: Brown | Hair Color: Brown | Beard: Big and Sexy
Ronnie Parisella is a senior IT professional with 20-plus years of high-level experience. He has been working in the fixed-fee/managed services space since 2004 when he first deployed ConnectWise and Level Platforms. In his non-entrepreneurial working career, Ronnie was an engineer and project manager for Charles Schwab & Co., the McGraw-Hill companies, Scholastic Books, MTV, and The New York New Media Association (NYNMA).
Currently Ronnie is co-founder and a managed services consultant with MSP Foundry, a managed services consultancy committed to getting its partners to achieve 20 percent or better gross profits in their service practices. The MSP Foundry will analyze and realign your data, systems, team, and client contracts.
Previously, Ronnie was a founder of Primary Support Solutions, an IT solutions and consulting firm; director of information technology and then director of business development at Power Consulting Group, an IT reseller and MSP; and director of information technology with a team of 35 people at Net@Work, a 13-office IT and business consultancy.
Ronnie is active in the IT channel and was appointed to the Advisory Council for Ingram Micro’s SMB Alliance community. In this role, he works with 200 ITSPs to define and refine industry standards. He helps MSPs develop relationships and buying arrangements with companies such as Amazon Web Services, Datto, Dell, HP, Symantec, and many others.
Ronnie is a frequent contributor to various industry publications and was named as a leading CTO under age 40 by VAR Business magazine.
WORK EXPERIENCE
MSP Foundry Managed Services Consultant & Co-Founder 1/2010 – Present
Business process consultant for IT support firms with annual revenues up to $30MM. Help find efficiencies and cost savings. Deep reviews and comparisons among current, best of breed service providers.
ICCS & Co., LLC. Director of Business Development 11/2015 – 8/2016
Hired to build an environment of relations between ICCS and their Distributors and Vendors.
Valiant Technology Managed Services Consultant & Project Director 3/2014 – 11/2015
Hired to standardize and expand Valiant’s Project Management team. Directly affected Sales and MSP Operations.
Net@Work, Inc. Director of Information Technology 7/2013 – 3/2014
Defined & Standardized existing Managed Services Practice. Worked to raise the exposure of Net@Work, and leverage our relationships in and around the industry. Responsible for all N@W IT Services Delivery (An $8MM/year Managed Services Practice)
Power Consulting Group, Inc. Director of Information Technology 1/2011 – 7/2013
Managed Services-focused business development responsibilities. Worked to raise the exposure of Power Consulting Group, and leverage our relationships. Worked to develop strategic manufacturer/partner relationships. Designed corporate policies and standards to be used for client support. Designed sales strategies and cloud services. Determined utilization & profitability among accounts. Promoted to Director of Business Development once the MSP was stable.
Primary Support Solutions, Inc. Chief Technology Officer & Co-Founder 3/2001 – 10/2010
Created and managed a profitable IT consulting & managed services firm with annual revenues of $5MM. Acted as the outsourced CTO and IT Department for over 100 companies in the New York Metro area.
New York New Media Association Manager of Information Technology 8/2000 – 8/2001
Acted as the entire IT department for 75 users in NYC’s first “lit” building.
Scholastic Books, Inc. Information Technology Project Manager 10/1998 – 8/2000
Designed procedures and support standards for the Desktop Support division. Designed & implemented procedures for Scholastic’s successful Y2k upgrade project (over 2000 workstations in 6 months)
Mc-Graw-Hill Companies, Inc. Desktop Support Manager 5/1998 – 10/1998
Provided coverage after mass-defect of IT personnel. Handled all issues including executive support and HW.
Charles Schwab & Co., Inc. Server & Desktop Support Engineer 10/1996 – 5/1998
Training & Workshops
Training & Certifications
PMI - Project Management Professional (PMP) Training
VMware - VMware Technical Sales Professional - VTSP4 & VTSP5 & VMware Sales Professional 4 - VSP4
Microsoft - Microsoft Gold Certified Partner – ID# 577214, Microsoft Software Advisor, Microsoft Preinstallation Specialist – ID #49668596, Microsoft CRM Software Advisor
Symantec/Veritas - Certified Specialist –Backup Exec 10.x Administrator - BE-100W, Symantec Certified Sales Professional, Firewall & Integrated Security Appliance Solutions
SonicWALL - Certified SonicWALL Security Administrator (3x)
Dell - Dell Certified Technician – ID #59852 (PowerEdge Servers, Latitude Notebooks, Inspiron Notebook, OptiPlex Desktops, Dimension Desktops)
Professional Appointments & Panels
Ingram Micro - SMB Alliance Advisory Council Member (2012-2015)
Autotask - NYC TriState-Area User Group Leader & Certified Consulting Partner Program – (9/2012-9/2014)
ChannelPro – Panel Speaker at 3 SMB Forum Conferences (NJ-9/15, DC-9/16 & Boston-11/16)